Driving Effective Service Delivery
The Department of Devolution, Public Service Management, Administration, ICT and E-Government is the central cog; home to functions that are shared by all other County Departments, and which are vital for the smooth functioning of government. These include the Directorates of Human Resource, Communications, Research, Civic Education, ICT, County Administration, Legal Services and Disaster Risk Management, whose specific mandates are outlined in the Sections part in this website.
This Department plays a crucial role of ensuring effective and efficient delivery of public services through adherence of governance frameworks and Policy implementation. It is in charge of performance contracting within the County civil service, a process which breaks down the County Government mandate into actionable initiatives. It negotiates performance targets with respective office holders and officers to ensure that all goals are achieved.
Serving in this Department therefore, brings with it a significant responsibility which we not only discharge with dedication, integrity, and a sense of purpose but also rally each of our 4000 members of staff across all departments, to commit to the noble cause of serving the residents of Baringo County. Ours is a pledge to transparency, and the relentless pursuit of bettering the lives of our fellow citizens, through the following:-
1. Excellence in Service Delivery: Our foremost commitment is to leverage on all resources and technologies to provide services of the highest quality. We reckon that we are here to serve the public, and it is our duty to do so with excellence. We do this by being responsive to the needs of our citizens, ensuring efficiency in our processes, and continuously seeking ways to enhance the delivery of public services. Whether it's a routine inquiry or a critical issue, we strive that each interaction with the public reflects our dedication to excellence.
2. Integrity and Transparency: As stewards of public trust, we uphold the highest standards of integrity and transparency. Our actions are guided by ethical principles, and we must be accountable for the decisions we make. Transparency to us is not just a word; we regard it as the bedrock upon which trust is built. We work hard to ensure that at all times, our processes are open, our decisions are justifiable, and our motives are beyond reproach.
3. Innovation and Adaptability: The world is evolving at an unprecedented pace, and as a department, we are agile and innovative in our approaches, because we know that embracing new technologies, adopting best practices, and fostering a culture of continuous improvement are crucial not only to our success, but also to the people we serve. As the County lead Department, we are at the forefront of change, leading by example and demonstrating that we are not just keepers of tradition but pioneers of progress.
As a Department, ours is not just a commitment to a job; it is a commitment to a cause larger than ourselves. It is a commitment to the ideals of good governance, meant to coordinate all development players in delivering as one to engineer the well-being of our communities, and the prosperity of our County and Nation. We are convinced that each one of us has an integral role to play in fulfilling this promise, and together, we have the power to make a lasting and positive impact on the lives of those we serve.